What Crisis Management Can Teach Us About Humanity, Trust, and Communication in Leadership

In this episode of Lead With That, Ren and Allison discuss the leadership lessons we can learn from the communication, or lack thereof, surrounding recent natural disasters. In early August 2023, a series of deadly wildfires broke out on the Island of Maui in Hawaii leading to widespread damage and catastrophic loss. A few weeks later in early September, a Mediterranean storm made landfall over northeastern Libya, resulting in devastating flooding and the tragic loss thousands of lives. Unfortunately, a common thread connects these disasters: a lack of trust between the people affected and those leading the charge to protect them. While natural disasters are out of human control, the fallout from these incidents highlights, from a leadership perspective, broader issues related to communication during a crisis, how trust affects action, and how human-centered leadership makes all the difference. Join our hosts as they explore what these events can teach us about leadership.

 

Related Resources: 

How to Lead Through a Crisis - https://www.ccl.org/articles/leading-effectively-articles/how-to-lead-through-a-crisis/

Communicating in a Crisis: What, When, and How - https://www.ccl.org/articles/leading-effectively-articles/communicating-in-a-crisis-what-when-and-how/

 

Related Solutions: 

Communication & Leadership - https://www.ccl.org/leadership-solutions/leadership-topics/leadership-and-communication-skills/

Executive Leadership Programs - https://www.ccl.org/leadership-challenges/executive-leadership-programs

 

About the Center for Creative Leadership:

Leadership is all we do. But our approach is distinct. We work with you to discover your priorities and customize our unique leadership solutions to best fit your needs. We create leaders who move their worlds. Our innovative solutions are steeped in extensive research and experience gained from tens of thousands of organizations, a million+ leaders at all levels, and leaders in more than 130 countries, across 6 continents. We deliver results that matter – sustained impact for you, your business and the world. www.ccl.org